Have had State Farm insurance in the family for yrs.
I have had pretty good communication from this agent.
So far, very good.
Had been with state farm for over 15 years and always had good service from them but Carolyn Thompson stabbed us in the back this time and treated us horrible costing us our $500 deductible and a daily rental fee out of our pockets until we can find a new car in our busy lives. Long story, but take advice. You could talk to them 500 tomes a day and they'd have no record of it, we had work done on our car from hitting a deer 2 months prior to this accident (never had any issues) but this time they don't have record of that or ever paying for it, even though they did, and neither time did we ever get 1 phone call from anyone at state farm for any reason including being asked multiple times to return our calls nor did they ever do any follow up calls to our body guy. They will not take care of you. Go see Tim Simpson at Simpson Insurance. I have heard marvelous things about them and their loyalty to their clients. State farm is HORRIBLE! Finding that out more and more as I talk to people.
Carolyn Thomas Thompson State Farm Insurance Agent is a US Insurance Agency based in Williamstown, Kentucky. Carolyn Thomas Thompson State Farm Insurance Agent is located at 1406 N Main St, Williamstown, KY 41097, USA.
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